When should I call Tomball Moving & Storage?
If you need to move today, we can probably do that. If you require a written in-home estimate, you should call about 2 to 3 weeks before your move. We generally just ask you to give us as much notice as you can.

How long does Tomball Moving & Storage need for an in-home estimate?
Usually no more than an hour.

What are my responsibilities?
In brief …

  • Be present during the packing and moving of your furnishings.
  • Take personal responsibility for jewelry, important papers and other high value items.
  • Check and sign the inventory of your furnishings, if requested.
  • Ensure that no prohibited items are packed.
  • See Moving Tips, Plan Your Move and Rights & Responsibilities sections for further information.

What can or can I not take with me?
Generally, dispose of all flammables, liquids, foods,petroleum products and other items that should not be shipped. Anything that can deteriorate should not be shipped. If you have a question about anything, feel free to give us a call.

Is there anything that is definitely not shippable?
There are the obvious items – drugs, alcohol, firearms, ammunition, flammables, harsh chemicals and petroleum products.

What about my car?
Tomball Moving & Storage does not transport automobiles, however there are many auto transport companies that can certainly do so.

What if I pack myself?
You certainly may do so. Be aware, however, of potential problem. For instance, valuation coverage will not pay out on goods packed by their owner, unless the exterior of the carton is damaged.

How long long does it take to pack my goods?
Normally 1-2 days, however, every home is different.

Can I leave my clothes in their drawers?
Yes, as long as you leave only clothing in the drawers.

How am I covered in case of damages?
All shipments through Tomball Moving & Storage have actual cash value protection at no charge to you. However, your homeowner’s policy may protect you also.

Can I be moved in one day?
Generally, local moving can be done in one day. Intrastate (in-state) moves usually are loaded one day and delivered the following day, unless the distance dictates otherwise.

How do I pay for my moving services?
Generally, as with most moving companies, we require payment in the form of cash, Cashier’s check, certified check, money order or credit card (MasterCard, Visa and Discover). We do not accept personal checks, as most banks no longer allow verification of funds and will not allow us to cash the check at your bank.